Customer Service Ambassador

7 hours ago


Brisbane, Queensland, Australia SOFITEL Full time
{"title": "Guest Experience Agent", "description": "Role Overview

As a Guest Experience Agent at Sofitel, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Answer calls and respond to guest inquiries in a professional and friendly manner
  • Provide accurate and timely information to guests, resolving any issues or concerns they may have
  • Upsell and promote our hotel's services and amenities to enhance the guest experience
  • Document guest messages and internal communication accurately and efficiently
  • Collaborate with the communications team to ensure seamless day-to-day operations
Requirements
  • Previous experience in a call centre, reservations, or reception role
  • Proficiency in using various systems, including SevenRooms, OrderUp, Opera, Eventbrite, LQA, Trust You, and PABX
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Availability to work a seven-day rotating roster
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A supportive and inclusive team environment
  • Discounts for ambassadors and their families at Accor Hotels worldwide
  • Complimentary hotel stay package to celebrate work anniversaries
  • Secure parking in the centre of Brisbane for $10 per day
  • Direct access to Central train station
  • Complimentary food in the ambassador dining room
  • Laundered uniforms
", "lang_code": "en-US"}

  • Brisbane, Queensland, Australia Grupo Mantra Full time

    At Peppers Beach Club & Spa, we're seeking a skilled Customer Service Ambassador to deliver exceptional experiences for our guests.About the Role:We're looking for a personable and energetic individual who can provide genuine and welcoming first impressions to our guests. As our next Customer Service Ambassador, you will:Be the first point of contact for...


  • Brisbane, Queensland, Australia TSA Group Full time

    Job OverviewThe TSA Group is seeking a highly skilled and motivated Customer Service Ambassador to join our team. As a key member of our sales team, you will play a critical role in supporting our customers across Australia by selling solutions that meet their needs.The RoleAs a Customer Service Ambassador, you will be responsible for:Building Strong...


  • Brisbane, Queensland, Australia TSA Group Full time

    Job OverviewThe TSA Group is seeking a highly skilled and motivated Customer Service Ambassador to join our team. As a key member of our sales team, you will play a critical role in supporting our customers across Australia by selling solutions that meet their needs.The RoleAs a Customer Service Ambassador, you will be responsible for:Building Strong...


  • Brisbane, Queensland, Australia SOFITEL Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Front Office team as a Guest Service Ambassador. As the first point of contact for our guests, you will be responsible for delivering exceptional service and creating memorable experiences.Key ResponsibilitiesGuest EngagementEngage with guests on check-in, check-out, and...


  • Brisbane, Queensland, Australia dusk Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador at dusk. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to a positive and inclusive store environment.Key...


  • Brisbane, Queensland, Australia dusk Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador at dusk. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to a positive and inclusive store environment.Key...

  • Brand Ambassador

    7 days ago


    Brisbane, Queensland, Australia Dulux Group Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Brand Ambassador to join our team at Dulux Group. As a Brand Ambassador, you will play a key role in building strong customer relationships and driving sales results.Key ResponsibilitiesDevelop and Maintain Key RelationshipsIncrease Sales of Dulux ProductProvide Outstanding Customer...


  • Brisbane, Queensland, Australia Clemenger Group Full time

    About the Role:Clemenger Group is seeking a highly motivated and enthusiastic Nespresso Brand Ambassador to join our Field Team. As a Brand Ambassador, you will be responsible for visiting key retailers, demonstrating the features and benefits of Nespresso Coffee Machines, and generating sales opportunities.Key Responsibilities:Visiting key retailers to...


  • Brisbane, Queensland, Australia SOFITEL Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Front Office team as a Guest Service Ambassador. As the first point of contact for our guests, you will be responsible for delivering exceptional service and creating memorable experiences.Key ResponsibilitiesGuest Engagement: Engage with guests on check-in, check-out,...

  • Sales Ambassador

    4 days ago


    Brisbane, Queensland, Australia DMCG Global Full time

    About DMCG GlobalDMCG Global is a leading international organisation specialising in print and digital product advertising with a global presence.Job SummaryWe are seeking a highly motivated and results-driven Sales Ambassador to join our team. As a Sales Ambassador, you will be responsible for identifying and pursuing new business opportunities, building...


  • Brisbane, Queensland, Australia SOFITEL Full time

    {"title": "Front Office Ambassador", "content": "Deliver Exceptional Guest ExperiencesAs a Front Office Ambassador at Sofitel Brisbane Central, you will be the face of our hotel, providing a warm and welcoming experience for our guests from the moment they arrive to their departure. Your exceptional service skills and attention to detail will ensure that...


  • Brisbane, Queensland, Australia Clemenger Group Full time

    About the Role:Clemenger Group is seeking a highly motivated and customer-focused Nespresso Brand Ambassador to join our Field Team. As a Nespresso Brand Ambassador, you will be responsible for demonstrating the features and benefits of our coffee machines to customers in key retailers, generating sales opportunities, and providing exceptional customer...


  • Brisbane, Queensland, Australia Clemenger Group Full time

    Job Summary:Clemenger Group is seeking a highly motivated and customer-focused Nespresso Brand Ambassador to join our team. As a Nespresso Brand Ambassador, you will be responsible for demonstrating the features and benefits of Nespresso Coffee Machines to customers, generating sales opportunities, and providing exceptional customer service.Key...


  • Brisbane, Queensland, Australia ISS FACILITY MANAGEMENT PTY LTD Full time

    About the RoleWe are seeking a highly skilled and experienced Workplace Ambassador to join our team at ISS Facility Management Pty Ltd. As a Workplace Ambassador, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesClient Facing Services: Provide a...


  • Brisbane, Queensland, Australia CKE Restaurants Full time

    {"title": "Customer Service Representative", "description": "Deliver Exceptional Customer ExperiencesWe're seeking a skilled Customer Service Representative to join our team at Scape. As a key member of our community, you'll be responsible for providing top-notch service and support to our residents and visitors.Key Responsibilities:Provide exceptional...


  • Brisbane, Queensland, Australia PFD Food Services Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at PFD Food Services. As a key point of contact for our customers, you will be responsible for creating and maintaining excellent customer relationships, processing customer orders and inquiries, and performing administrative tasks as required.Key...


  • Brisbane, Queensland, Australia inchcape Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Concierge at Keystar Morayfield, part of the global organisation Inchcape. As a Concierge, you will be the first point of contact for our valued customers, providing a warm welcome and exceptional service.Key ResponsibilitiesCustomer Greetings: Welcome...


  • Brisbane, Queensland, Australia Inchcape plc Full time

    Customer Service Excellence at Inchcape plcWe are seeking a highly skilled and customer-focused Concierge to join our team at Inchcape plc. As a key member of our front-line staff, you will be the first point of contact for our valued customers, ensuring they receive a warm welcome and exceptional service.Key Responsibilities:Customer Greetings: Welcome...


  • Brisbane, Queensland, Australia PFD Food Services Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at PFD Food Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and...


  • Brisbane, Queensland, Australia Avis Budget Group International Full time

    {"title": "Customer Service Representative", "description": "About the RoleWe're seeking a talented individual to join our team as a Customer Service Representative. In this role, you'll be the face of our brand, interacting with customers at the rental counter, completing rental bookings, and responding to general customer inquiries.Key...