Banking Solutions Expert

2 weeks ago

Adelaide, South Australia beBeeCustomerFocused Full time $75,000 - $95,000
Deliver Exceptional Customer Experiences

We are seeking a skilled and dedicated individual to join our team as a Personal Banker. As a Personal Banker, you will play a vital role in delivering exceptional customer experiences and meeting the end-to-end banking needs of our customers.

Your role will involve assisting customers with their enquiries, educating them about our online platforms, and recommending products and services that best suit their needs. You will value how it feels to make a difference in people's lives by providing solutions that meet their objectives and interests.

Key Responsibilities:
  • Designing solutions that deliver win-win outcomes for both our customers and the bank.
  • Providing education and support to customers on digital literacy and online banking needs.
  • Guiding customers through tailored lending solutions, exploring personal loans and credit card options to help them achieve their goals.
  • Embracing lifelong learning and career development opportunities.
  • Building connections with customers, colleagues, and communities.
Requirements:
  • Proven ability to deliver sales results through customer-focused solutions.
  • Confidence in communicating with customers face-to-face and over the phone.
  • The ability to quickly build relationships and rapport with customers and colleagues.
  • Eagerness to understand and share what makes us different.
  • Drive for collaboration and teamwork.
  • Experience in consumer lending and banking/finance industry - an advantage but not essential.
Benefits:

We offer a range of benefits, including health and wellbeing support, learning opportunities, and flexible policies. We are committed to creating a diverse workforce supported by an inclusive culture.

Successful candidates will have access to these benefits and will be valued for their contributions to our team.

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