Relationship Manager

4 weeks ago

Bella Vista, New South Wales, Australia Cocoon Group Services Full time
{"title": "Relationship Manager", "content": "About the Role

Cocoon Group Services is seeking a skilled Relationship Manager to join our team. As a key member of our organization, you will be responsible for establishing and maintaining strong relationships with community representatives in NSW.

Key Responsibilities

  • Cultivate and maintain strong relationships with existing participants, their families, and support coordinators.
  • Understand participants' needs, objectives, and challenges to provide tailored solutions and support.
  • Proactively engage with participants to ensure satisfaction, address concerns, and maintain open lines of communication.
  • Collaborate with internal teams to deliver exceptional service and meet participant expectations.
  • Monitor and analyze key account metrics to track performance and identify trends.
  • Act as a participant advocate within the organization, effectively communicating and addressing participant needs, feedback, and concerns.
  • Provide guidance and recommendations to management regarding needs and improvements related to accommodation and care.
  • Prepare regular reports on participant performance, highlighting key metrics and opportunities for improvement.

Requirements

  • NDIS worker screening clearance
  • NDIS COVID-19 Certification
  • Proof of full vaccination
  • Valid driver's license
  • Working with Children Check

What We Offer

Cocoon Group Services is committed to providing a supportive and inclusive work environment. We offer competitive salaries, opportunities for professional growth, and a chance to make a meaningful difference in the lives of our participants.

", "lang_code": "en"}

  • Relationship Manager

    4 weeks ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    {"title": "Relationship Manager", "content": "About the RoleCocoon Group Services is seeking a skilled Relationship Manager to join our team. As a key member of our organization, you will be responsible for establishing and maintaining strong relationships with community representatives in NSW.Key ResponsibilitiesCultivate and maintain relationships with...

  • Relationship Manager

    3 weeks ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    About UsCocoon Group Services is a leading provider of NDIS solutions, dedicated to empowering individuals with disabilities to reach their full potential. Our mission is to deliver exceptional support and services that foster independence, dignity, and community integration.Purpose of the RoleThis role is a critical part of our team, responsible for...

  • Relationship Manager

    4 weeks ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    About UsCocoon Group Services is a leading provider of NDIS solutions, dedicated to empowering individuals with disabilities to achieve their full potential. Our mission is to deliver exceptional support services that foster independence, dignity, and inclusivity.Purpose of the RoleThis role is a critical part of our team, responsible for building and...

  • Relationship Manager

    4 weeks ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    About the RoleCocoon Group Services is seeking a skilled Relationship Manager to join our team in Bella Vista, NSW. As a key member of our organization, you will play a vital role in supporting and engaging with our clients, their families, and support coordinators to ensure exceptional service delivery.Key ResponsibilitiesEstablish and maintain strong...

  • Relationship Manager

    1 month ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    About UsCocoon Group Services is a leading provider of NDIS solutions, dedicated to empowering individuals with disabilities to live life to the fullest. Our mission is to deliver exceptional support services that foster independence, dignity, and community integration.Purpose of the RoleThis role is a critical part of our team, responsible for building and...

  • Relationship Manager

    3 weeks ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    About UsCocoon Group Services is an organisation dedicated to providing homes and support staff to NDIS participants. We look for people who share our vision of "moving disability to endless opportunities of unique ability" and to provide every person with disability endless opportunities to live life to their full potential. Purpose of the RoleOperating...

  • Relationship Manager

    3 weeks ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    About UsCocoon Group Services is dedicated to providing homes and support staff to NDIS participants. We look for people who share our vision of "moving disability to endless opportunities of unique ability" and to provide every person with disability endless opportunities to live life to their full potential. Purpose of the RoleOperating within the Mission,...

  • Relationship Manager

    3 weeks ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    Bella Vista, NSWAbout UsCocoon Group Services is an organisation dedicated to providing homes and support staff to NDIS participants. We look for people who share our vision of "moving disability to endless opportunities of unique ability" and to provide every person with disability endless opportunities to live life to their full potential.Purpose of the...

  • Relationship Manager

    2 weeks ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    Bella Vista, NSWAbout UsCocoon Group Services is an organisation dedicated to providing homes and support staff to NDIS participants. We look for people who share our vision of "moving disability to endless opportunities of unique ability" and to provide every person with disability endless opportunities to live life to their full potential.Purpose of the...

  • Relationship Manager

    2 weeks ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    About UsCocoon Group Services is dedicated to providing homes and support staff to NDIS participants. We look for people who share our vision of "moving disability to endless opportunities of unique ability" and to provide every person with disability endless opportunities to live life to their full potential. Purpose of the RoleOperating within the Mission,...

  • Relationship Ambassador

    4 days ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    Role SummaryWe are seeking a skilled Relationship Development Manager to join our team at Cocoon Group Services.Key ResponsibilitiesEstablish and maintain strong relationships with existing participants as the primary point of contact.Understand participants' needs, objectives, and challenges to provide tailored solutions and support.Proactively engage with...

  • Commercial Manager

    3 weeks ago

    Bella Vista, New South Wales, Australia Norwest Recruitment Full time

    About the RoleWe are seeking a highly skilled Commercial Manager to join our team at Norwest Recruitment. As a key member of our team, you will be responsible for managing commercial agreements, relationships, and terms with suppliers and group members.Key ResponsibilitiesDevelop and maintain relationships with suppliers, members, and the Board of...

  • Commercial Manager

    3 weeks ago

    Bella Vista, New South Wales, Australia Norwest Recruitment Full time

    About the RoleWe are seeking a highly skilled Commercial Manager to join our team at Norwest Recruitment. As a key member of our team, you will be responsible for managing commercial agreements, relationships, and terms with suppliers and group members.Key ResponsibilitiesDevelop and maintain relationships with suppliers, members, and the Board of...

  • Senior Accountant Manager

    1 month ago

    Bella Vista, New South Wales, Australia WizeTalent Full time

    About UsWe are a dynamic and forward-thinking accounting firm dedicated to delivering exceptional services to our clients. Our team is passionate about building strong relationships and providing tailored solutions to meet the unique needs of each client.Job OverviewWe are seeking an experienced Senior Accountant to join our team as a Manager. In this role,...

  • Strategic Partnership Manager

    1 week ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    About the RoleWe are seeking a highly motivated and experienced professional to join our team as a Relationship Manager. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients and stakeholders in NSW.Key ResponsibilitiesEstablish and Strengthen RelationshipsCultivate and maintain strong...

  • Community Engagement Manager

    3 weeks ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    About UsCocoon Group Services is a dynamic and innovative organization dedicated to providing exceptional services to individuals with disabilities.Job SummaryWe are seeking a highly skilled and passionate Community Engagement Manager to join our team. As a key member of our organization, you will be responsible for building and maintaining strong...

  • Digital Performance Manager

    3 weeks ago

    Bella Vista, New South Wales, Australia Greenstone Financial Services Full time

    Greenstone Financial Services is seeking a Digital Performance Manager to drive forward our newly established affiliate channel. As a key liaison between our Brand, Creative and Analytics teams, you will help identify new partnerships and digital lead sources, and play a pivotal role in driving commercial discussions that drive leads at scale outside of our...

  • Operations Manager

    4 weeks ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About the RoleThis is a key leadership position within KinCare, responsible for supporting the national approach to Service Delivery and customer care. The successful candidate will work closely with the Operations Manager and Assistant Operations Manager to drive business outcomes and improve customer satisfaction.Key ResponsibilitiesOversee Service...

  • Operations Manager

    1 month ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About the RoleThis is a key position within KinCare, responsible for supporting the national approach to Service Delivery and customer care. The successful candidate will work closely with the Operations Manager and Assistant Operations Manager to drive business outcomes and improve customer satisfaction.Key ResponsibilitiesOversee Service Delivery Teams to...

  • Community Engagement Manager

    4 weeks ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    {"title": "Community Engagement Manager", "description": "About UsCocoon Group Services is a dynamic and innovative organization dedicated to providing exceptional support services to individuals with disabilities.We are seeking a highly skilled and passionate leader to join our team as a Community Engagement Manager. As a key member of our team, you will be...