Customer Service Representative
1 month ago
About Telstra
We're an iconic Aussie brand with a global footprint, dedicated to building a connected future for everyone to thrive.
Our Mission
We're committed to providing the best experience and delivering the best tech on the best network.
Job Summary
We're seeking a Retail Consultant to join our team on a Part-Time basis in our Broome store.
Key Responsibilities
- Provide exceptional customer service and support to our customers
- Develop customised solutions for customers and help them get connected – faster, better, smarter
- Work in a fast-paced, busy retail environment and spin plates while providing excellent customer service
- Meet sales targets and KPIs, with a drive to reach and exceed them
- Continuously learn and grow within the role and beyond
What We Offer
- Team performance-related commission, with guaranteed pay for the first two months
- 30% off Telstra services
- Continuous training from management to enhance your skills and help you grow
- Telstra SIM card
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
About You
- You're able to build a connection with a variety of new and existing customers
- You can develop customised solutions for customers
- You've got a drive to reach and exceed sales targets and KPIs
- You're hungry to learn and grow within the role and beyond
- You have experience in a customer-facing role
- You love being in a fast-paced, busy retail environment, where you can spin plates while providing excellent customer service
How to Apply
After submitting your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.
We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.
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