Customer Service Representative
3 days ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at the Kalgoorlie Steel Centre. As a key member of our Support Services team, you will be responsible for providing exceptional customer service and support to our clients.
The successful candidate will have a strong background in customer service and sales administration, with excellent interpersonal skills and the ability to establish rapport with clients. You will be a team player with a strong attention to detail and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service and support to clients
- Process cash sales, quotes, and orders
- Prepare reports and maintain accurate records
- Maximise sales opportunities and drive business growth
- Perform general administration duties
Minimum Requirements:
- Experience in customer service and sales administration
- Excellent interpersonal skills and the ability to establish rapport
- Microsoft Office and SAP system experience highly regarded
- Experience in estimating and drafting in a similar industry highly regarded
We offer a range of benefits to our employees, including:
- Generous parental leave
- Access to long service leave after 5 years
- Employee Benefits Program
- Recruitment referral awards
- Corporate rates for private health insurance
- Employee Assistance Program
InfraBuild is a leading integrated steel manufacturing, distribution, and recycling business. We provide solutions for commercial and residential construction, large-scale and nation-building infrastructure, and our primary producers and rural sectors. With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.
We are committed to creating an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply.
Why Work Here?We offer a dynamic environment built on three pillars that define our commitment to both our team and our industry:
- Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral.
- Work well - live better: We understand the importance of working in an environment that supports you to balance your personal and professional life.
- Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected.
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