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Concierge Ambassador

2 months ago

Perth, Western Australia JLL Full time
About the Role

We are seeking a highly skilled and customer-focused Concierge to join our team at Central Park, Perth's most prestigious office tower. As a key member of our Concierge team, you will play a pivotal role in delivering exceptional service to our clients and visitors.

Key Responsibilities
  • Provide a warm and welcoming experience for all guests, customers, and visitors
  • Handle internal and external calls and correspondence with professionalism and courtesy
  • Be the go-to specialist for all customer and guest enquiries, providing accurate and timely information
  • Assist in setting up and breaking down meeting rooms and events, ensuring seamless execution
  • Coordinate food and beverage services, as well as conference centre IT setup
  • Support the organization and coordination of events and orientations, ensuring a smooth and enjoyable experience for all attendees
Requirements

To be successful in this role, you will need to have:

  • Previous experience in a hospitality or customer service delivery role
  • A strong customer service mindset and a passion for delivering exceptional experiences
  • Excellent communication and interpersonal skills, with the ability to build rapport with stakeholders at all levels
  • A 'can-do' attitude and a willingness to learn and take on new responsibilities
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
About JLL

JLL is a leading global provider of real estate and investment management services. We are committed to creating a workplace culture that is inclusive, diverse, and supportive of our employees' growth and development. We believe in the importance of equal opportunity and are dedicated to building a workplace that reflects the diversity of our clients and communities.

We are proud to be recognized as one of the World's Most Ethical Companies and are committed to making a positive impact on the communities we serve.