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Customer Banking Specialist

2 months ago

Hamilton, Victoria, Australia Westpac Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Banking Specialist to join our team at Westpac. As a key member of our banking team, you will play a vital role in providing exceptional customer service and financial advice to our clients.

Key Responsibilities
  • Provide personalized banking services to customers, including account management and financial planning.
  • Build and maintain strong relationships with customers to understand their financial needs and goals.
  • Work collaboratively with colleagues to achieve sales targets and provide excellent customer service.
  • Stay up-to-date with banking products and services to provide expert advice to customers.
  • Contribute to the development of new business opportunities and partnerships.
What You'll Need
  • Excellent communication and interpersonal skills.
  • Strong customer service skills and ability to work in a fast-paced environment.
  • Ability to build and maintain strong relationships with customers and colleagues.
  • Basic knowledge of banking products and services.
  • Ability to work collaboratively as part of a team.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • The opportunity to work with a leading banking institution.