Customer Reliability Specialist

4 weeks ago


Melbourne, Victoria, Australia Splunk Inc Full time
Join Our Team as a Customer Reliability Engineer

We are seeking a highly skilled and innovative Customer Reliability Engineer to join our Sizing Architecture Governance (SAG) team at Splunk Inc. As a key member of our team, you will be responsible for designing and implementing a suite of internal and external customer-facing Splunk applications to collect, analyze, and visualize architecture data.

Key Responsibilities:
  • Develop and maintain modern and interactive UI using React for a range of internal and external Splunk applications.
  • Identify areas of friction for our customers and influence technical decisions to deliver new value.
  • Collaborate with UX designers and product managers to understand customer requirements and develop comprehensive test suites to ensure maintainability and stability.
  • Participate in customer engagement sessions and escalations to understand customer needs and problems.
Requirements:
  • 3+ years of software engineering experience focused on application development.
  • Proficiency in JavaScript web pages using modern frameworks such as React.
  • Proficiency in at least one scripting or programming language, preferably Python.
  • Strong communication and collaboration skills to work with cross-functional teams.

We are looking for a talented individual who is passionate about customer user experience and performance. If you have a strong background in software engineering and are eager to make a meaningful impact, we encourage you to apply for this exciting opportunity.



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