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Expert HR Support Specialist

3 weeks ago

Sydney, New South Wales, Australia beBeeProfessional Full time $90,000 - $108,000
HR Operations Specialist Role

Delivering exceptional HR support and making a real impact across a dynamic organisation is what this role offers. The HR Operations team is focused on streamlining and enhancing HR services to empower our people and leaders.

Key Responsibilities:
  • Providing quality customer-focused services to internal and external customers
  • Resolving customer queries in a prompt and professional manner
  • Escalating queries where appropriate to Workday Specialists, Regional HR Operations teams, Centres of Expertise or Strategic HR Business Partners
  • Actively supporting and executing compliance in the HRIS, including onboarding new employees, processing change management, and assisting with troubleshooting errors and navigation
  • Maintaining knowledge of HR policies and procedures
  • Collaborating with the broader HR Operations teams (Global HR Operations Team, HRIS Workday Administration and Payroll)
  • Ensuring day-to-day activities are provided in accordance with HR's KPIs and SLAs, and providing feedback to improve function
Requirements:
  • 2+ years' experience in provided HR Operations/Shared Services support to employees
  • Knowledge of Fair Work and the National Employee Standards
  • HRIS experience advantageous
  • Proficient in Microsoft Office applications – Word, Excel, PowerPoint
  • Good at diagnosing clients' needs and finding a way to solve them
  • Efficient in the implementation of administrative duties
About This Role

A dynamic organisation that values a diverse, inclusive, and authentic workplace is looking for candidates who can thrive in a fast-paced environment. We welcome candidates from all ages, ethnicities, genders, and abilities. If you're interested in this role but your past experience doesn't align perfectly, please talk to us – you may be just the right candidate for this or other roles we have coming up.