Retail Operations Manager

1 week ago

Toowoomba, Queensland, Australia beBeeLeadership Full time $80,000 - $150,000

Imagine a career where leadership skills are not just encouraged, but expected.

About the Role

As a senior retail professional, you will be accountable for driving business results and ensuring our customers have a consistently positive shopping experience.

Our role is all about leading and developing a high-performing team to deliver exceptional customer service and operational standards every day.

As a leader who cares, you will play a key role in supporting and coaching your team to unlock their full potential and continue to grow their careers.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.

Responsibilities include:

  • Demonstrating a customer-centric approach by enabling a positive whole-store shopping experience through proactive engagement and effective problem-solving.
  • Ensuring safety is a top priority for team members and customers by maintaining accurate processes and procedures.
  • Developing and implementing strategies to create consistent and flexible rosters that meet the needs of the business and the team.
  • Empowering team members to take ownership of their roles and responsibilities, providing guidance and support to help them achieve their goals.
  • Responding quickly to changing customer needs and preferences by leveraging data insights to inform business decisions.
  • Building strong relationships with local community groups and partners to foster loyalty and drive business growth.
What We Offer

We offer a range of benefits to support your personal and professional development, including:

  • Exciting opportunities to grow your career through hands-on experience and learning.
  • Flexibility to balance work and life commitments.
  • Access to resources and tools to support your well-being and job satisfaction.
  • A collaborative and supportive work environment that encourages open communication and teamwork.

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