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Exceptional Customer Service Professional
2 weeks ago
We are seeking a highly motivated and enthusiastic individual to take on the role of Guest Service Agent at our hotel.
About UsOur philosophy is centered around creating a welcoming environment for our customers, allowing them to feel comfortable and relaxed during their stay with us.
Key Responsibilities:- Friendly Approach: A genuine friendly approach to others is essential for this role.
- Hotel Front Office Experience: Previous experience in hotel front office operations is highly regarded.
- Reservation Process: You will assist in the reservation process from initial inquiry to check-out, ensuring a seamless customer experience.
- System Knowledge: Familiarity with RMS or similar systems would be an advantage but is not mandatory.
- Flexibility: The ability to work a varied roster, including evenings and weekends, is required.
A successful candidate must possess a genuine passion for hospitality, remain calm under pressure, and have attention to detail in all aspects of service delivery. Providing exceptional customer service is paramount in this role.
If you take pride in your work and are looking for a fulfilling and secure career, we encourage you to apply for this opportunity.
