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Client Relations Specialist

2 months ago

Brisbane, Queensland, Australia Labour Solutions Australia Full time

Company Overview:
Labour Solutions Australia is a prominent provider of LPG solutions catering to various sectors including residential, commercial, and light industrial clients across Australia and New Zealand.

Position Overview:
We are currently in search of a skilled Customer Service Officer to enhance our customer engagement and support initiatives.

Key Features:
  • Casual ongoing role with potential for permanent placement
  • Work schedule: Monday to Friday
  • Day shifts comprising 8 hours
  • Competitive hourly rate of $39.25
  • Position based in Brisbane
Core Responsibilities:
  • Deliver timely and precise information in response to customer inquiries via calls and written correspondence
  • Coordinate transport logistics with drivers
  • Establish new accounts for both domestic and commercial clients
  • Address and resolve customer issues and complaints effectively
  • Engage with customers, dealers, and suppliers as necessary
  • Contribute to team discussions and meetings
  • Perform general administrative tasks
Qualifications:
  • Background in customer service or call center operations
  • Experience in transport scheduling is advantageous
  • Excellent communication abilities
  • Possession of a valid driver's license and dependable transportation