
Warehouse Support Specialist
1 day ago
Warehouse Support Specialist
About the RoleWe are seeking a highly motivated and detail-oriented Warehouse Support Specialist to join our team. In this role, you will be responsible for providing excellent customer service, processing orders, and assisting with returns and backorders.
Key Responsibilities:
- Be the first point of contact for customers, responding to queries regarding products, pricing, orders, stock, delivery and account inquiries.
- Liaise with customers via phone and email to resolve product-related issues.
- Process orders received via the trade counter, phone, and email requests.
- Gain knowledge of JJ's range of access control, security systems, and CCTV surveillance products.
- Support the external sales team and management in achieving business objectives.
Requirements:
- A positive attitude, willingness to learn, and strong attention to detail.
- Excellent communication skills, both written and verbal.
- Previous experience in a data entry or admin role is desirable.
- Ability to work autonomously and as part of a team to achieve goals.
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