Customer Value Expert

3 weeks ago

Parramatta, New South Wales, Australia Dental Corporation Full time
About the Role

We are seeking a highly skilled and motivated Customer Value Specialist to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Provide personalized recommendations to customers on health and wellbeing products, highlighting their benefits and value.
  • Develop and maintain relationships with the wider community to promote the Bupa brand and products, and drive new business opportunities.
  • Assist existing Bupa members with their day-to-day transactions, ensuring they understand the full value of their health insurance product.
  • Identify and address customer concerns, providing solutions and educating members on all the benefits they can access.
What You'll Enjoy

We offer a comprehensive range of benefits and initiatives to support your health, wellbeing, and career development. Our Viva Healthier and Happier program provides access to a range of health benefits, including mental and physical wellbeing, financial, social, and environmental wellbeing. You'll also have access to dedicated training and development opportunities, including classroom training, e-Learning, and on-the-floor product knowledge training.

Requirements

To be successful in this role, you'll need to have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues. You'll also need to be highly organized and able to work effectively in a fast-paced environment.

We're an equal opportunity employer, committed to ensuring equality in recruitment, development, retention, and promotion of staff. We encourage people from all backgrounds to apply.

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