APS6 Service Designer
1 month ago
About the Role
The Department of Foreign Affairs and Trade is seeking a skilled Service Designer to join the Passports Modernisation and Identity Section. As a Service Designer, you will play a key role in supporting the research, prototype, and testing of service designs to modernise the passport service.
Key Responsibilities
- Support the development of identity policy and the delivery of the Passport Modernisation agenda
- Work with internal and external stakeholders to define the vision for a modernised passport service
- Reduce manual processes from workflows and provide procedural and policy identity support
- Represent the Department of Foreign Affairs and Trade in internal and external identity and integrity-related forums
What You'll Need
- Strong understanding of service design principles and practices
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment and meet deadlines
Working with Us
The Department of Foreign Affairs and Trade is a dynamic and inclusive workplace that values diversity and flexibility. We offer a range of benefits, including flexible working arrangements, professional development opportunities, and a supportive team environment.
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