Property Services Operations Lead

5 days ago

North Sydney Council, Australia Knight Frank Full time

About Knight Frank:

We're a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services.

With a 125-year heritage, we champion a diverse and inclusive workplace where people are encouraged to bring their whole selves to work.

We're proud to be the real estate industry's first WORK180 endorsed employer and recently recognised as the Top 101 Workplaces for Women in 2023 by WORK180.

The Role:

This is an opportunity to leverage your skills and knowledge within Facilities Management and take your career to the next level.

You will ensure that Knight Frank continues to deliver leading edge Facilities Management services that meet and exceed client expectations through technical knowledge and leadership skills.

Key Responsibilities:

  • Provide operational leadership, manage and direct efforts to maintain impeccable building presentation
  • Ensure optimal operation of building plant and equipment to improve NABERS ratings
  • Offer technical advice to support the property management team, clients, and tenant customers
  • Implement, audit, and maintain risk management procedures
  • Manage operational expenditure budget preparation, forecasting, and delivery
  • Maintain Australian Standards, statutory, and legal requirements directly related to building management service delivery
  • Recommend improvements to operational efficiencies to the client and property management team
  • Build and maintain strong relationships with clients, tenants, and service partners
  • Deliver compliance, risk, and sustainability targets and KPIs on time

Requirements:

  • At least 3 years' experience in a Facilities Management role within the property/building industry
  • Excellent presentation, verbal, and written communication skills
  • Experience supervising and managing staff
  • A high level of financial aptitude, computer literacy, analytical, and problem-solving skills
  • Demonstrable experience with HVAC and building controls management
  • Strong stakeholder management and relationship development skills
  • Experience tendering for significant hard and soft services contracts
  • Experience in project management and delivery
  • Comprehensive commercial experience and knowledge of industry best practice, relevant codes, and legislative requirements relating to facilities management
  • Ability to operate with high autonomy and manage competing priorities

What We Offer:

  • Competitive salary range $120,000 - $150,000 AUD per annum
  • Flexible working arrangements designed to suit individual circumstances and family needs
  • A generous parental scheme plus superannuation for a full 12 months
  • Birthday and study leave
  • Swap around a public holiday for a cultural swap day
  • Two Wellness Days to focus on physical and mental wellbeing
  • Additional leave each year to spend with family or friends
  • Two paid volunteer days to support affiliated charities
  • Access to lifestyle benefits, corporate discounts, and rewards platform 'The Vault'
  • Subsidised private health insurance excess for hospitalisation

Join Our Team:

Where individual uniqueness is celebrated, contribution is rewarded, and voices are respected and heard.

A place where everyone has the chance to perform at their best.

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