Healthcare Support Specialist

2 weeks ago

Ballarat, Victoria, Australia beBeeAdministrative Full time $60,000 - $80,000

**Job Description:**

We are seeking a highly skilled professional to join our team as an Administrative Assistant. The successful candidate will provide efficient and effective administrative support, delivering exceptional customer service to patients, families and visitors.

The role involves working across various medical wards, including oncology, cardiology, neurology and general medicine. Key responsibilities include acknowledging patients and visitors, scheduling appointments and transfers, data entry for patient activity and providing administrative support to the leadership team and clinical staff.

Key Responsibilities:

  • Acknowledge patients and visitors upon their arrival into the department, addressing any needs they may have.
  • Schedule patient appointments and transfer times accurately and efficiently.
  • Entry of data for Admissions, Discharges, Transfers, and Urgent Care Centre attendances.
  • Verify personal information of patients.
  • Working with patients to complete documentation including signing of admission forms.
  • Provide administrative support to the leadership team and clinical staff.

Required Skills and Qualifications:

To be successful in this role, you will require excellent communication and customer service skills, with previous experience in administration and reception. You must also possess high-level IT skills and data entry skills with attention to detail. Additionally, you should be able to work effectively in a team environment and maintain accurate records.

Benefits:

We offer flexible work arrangements, purchase leave opportunities, salary packaging for living expenses, discounted on-site parking, access to discounted health club membership and staff rewards and recognition programs.

About Us:

We are committed to delivering sustainable healthcare tailored to evolving community and workforce needs. Our mission is to enhance services and careers, providing quality healthcare to rural and regional communities. Joining our organisation means being part of a diverse team with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

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