Multi-Site Retail Operations Manager
2 days ago
We are seeking a results-driven retail leader to spearhead our multi-site operations.
The ideal candidate will take ownership of the day-to-day retail operations, ensuring exceptional customer service, beautiful presentation, and operational consistency across all stores.
This is an excellent opportunity for a seasoned retail professional to drive excellence, mentor store managers, and foster a positive team culture.
Key Responsibilities:- Lead and support store managers to deliver high performance and team engagement.
- Ensure retail standards, customer experience, and brand presentation are consistently upheld.
- Conduct regular store visits, providing training, coaching, and operational support.
- Manage rosters, training, and team development programs.
- Foster a positive, inclusive team culture and support staff retention.
- Monitor sales performance and work with leadership to identify opportunities for growth.
- Oversee inventory management, merchandising, and retail calendar events.
- Support the setup and successful launch of new stores.
- Ensure compliance with WHS and operational procedures.
We're looking for a motivated and experienced retail leader who is passionate about delivering exceptional results. The ideal candidate will possess:
- Proven leadership experience in multi-site retail or a related field.
- Strong organisational and problem-solving skills.
- Excellent communication and coaching abilities.
- A hands-on approach with high attention to detail and a focus on quality.
- Flexibility to work across multiple locations and adapt to changing priorities.
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