
Retail Operations Manager
2 days ago
Job Overview:
We are seeking an experienced leader to manage our retail operations across multiple stores in Brisbane. This is a dynamic role that requires strong leadership and operational skills.
About the Role:
- Oversight of full spectrum of retail operations, driving performance, team development, and operational excellence.
- Leadership of store teams, focusing on operations, team leadership, and visual merchandising.
- Ensure BOH operations, safety procedures, and shrinkage management are executed consistently.
- Analyse and report on store performance metrics and operational KPIs.
- Implement and monitor stock integrity and loss prevention strategies.
- Execute and maintain VM standards across all stores, aligning with brand vision and campaign launches.
Key Responsibilities:
- Lead, mentor and inspire Store Managers and teams across our two locations.
- Manage employee relations including performance, coaching, and succession planning.
- Foster a collaborative, inclusive, and results-driven team environment.
Requirements:
- Proven experience in multi-site retail leadership or retail operations management.
- Strong understanding of stock operations, inventory flow, and visual merchandising principles.
- A hands-on and adaptable leadership style, with the ability to coach and develop high-performing teams.
- Excellent communication, problem-solving and organizational skills.
What We Offer:
- Generous bonus potential and incentives.
- Monday to Friday roster for better work-life balance.
- Clothing Allowance of 6 items over the month.
- Professional development and ongoing training.
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