Customer Service Coordinator

2 weeks ago

Canberra, ACT, Australia beBeeCustomerService Full time $60,000 - $89,000

Job Overview:

We are seeking a skilled Customer Service Coordinator to join our team. As a key member of the National Sales Support Team, you will play a vital role in delivering exceptional customer service and support.

About the Role:

  • Provide timely and effective assistance to customers through various communication channels.
  • Maintain accurate records and reports to ensure seamless order processing and stock management.
  • Create engaging content for our eCommerce intranet site to enhance user experience.
  • Collaborate with the National Sales Support Manager to resolve customer complaints and issues related to IT systems.
  • Foster a positive team environment by participating in work activities and contributing to group performance.

To succeed in this role, you will require strong organizational skills, excellent verbal and written communication abilities, and proficiency in Microsoft Word and Excel.

Requirements:

  • Excellent teamwork and problem-solving skills.
  • Able to manage competing priorities and meet deadlines.
  • Strong communication and interpersonal skills.
  • Demonstrated customer focus and commitment to quality service.

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