Strategic Business Solution Professional

2 days ago

Canberra, ACT, Australia beBeeSolutions Full time $180,000 - $210,000
Job Overview:

This role plays a pivotal part in driving business growth by designing and presenting tailored managed services solutions to prospective and existing clients.

Key Responsibilities:
  • Solution Design & Architecture
    • Develop end-to-end managed services solutions across infrastructure, cloud, network, security, and workplace services.
    • Translate business requirements into technical solutions aligned with service capabilities and delivery models.
    • Ensure solutions are scalable, secure, and aligned with industry best practices.
  • Presales Engagement
    • Work with sales and account management team to ensure timely delivery of pre-sales activities and outcomes.
    • Collaborate with sales teams to understand client needs and position appropriate managed services offerings.
    • Lead technical presentations, workshops, and discovery sessions with clients.
    • Prepare and deliver compelling proposals, RFP responses, and solution documentation.
  • Stakeholder Collaboration
    • Work with internal teams (delivery, operations, finance, legal) to ensure deliverable solution is prepared.
    • Understand service partner solutions and ensure proper agreements for key partners.
    • Manage workload to ensure any potential contention is addressed and appropriate solutions requests have been correctly prioritised in line with business and sales objectives.
  • Innovation & Continuous Improvement
    • Provide ideas for continuous improvement of pre-sales proposals and technical delivery documentation to ensure customer expectations and market standards are met.
Requirements:
  • Minimum 5 years as a Solutions Architect
  • Minimum 5 years involved with Managed Services
  • Demonstrated undertaking of complex managed service projects and providing solution design services that align with organisational objectives and business requirements.
  • Demonstrated experience in identifying technical and process issues, thinking laterally and applying analytical skills to develop appropriate options for resolution.
  • Demonstrated experience engaging with key customer and business stakeholders at all levels.
  • Experience in establishing, reviewing, and continuously improving ICT managed services.
  • Experience in analysing service level agreements, performance frameworks, and commercial negotiations.
  • Proven high-level communication skills, including the provision of expert advice on ICT issues of a critical and complex nature.
  • Proven ability to work under pressure, meet deadlines, and prioritise workloads.
  • Experience in working with managed service delivery managers, operations managers, and service desk leads, including both directly employed and external contractors.
  • Demonstrated experience in enterprise and mid-market commercial solutions
  • Demonstrated experience in federal, state, and local government managed services.
  • Demonstrated wins of managed service contracts.

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