Administrative Support Professional
6 days ago
We are seeking an experienced Administrative Support Professional to join our team, where you will play a vital role in supporting the day-to-day operations of our busy mental health clinic.
Key Responsibilities- Provide administrative support to staff and patients
- Maintain a high standard of presentation and organization within the clinic
- Collaborate with administrators to complete tasks and projects
- Answer phone calls and welcome patients
- Provide administration support for clinicians, including data entry and reporting
- Demonstrate strong administration skills and attention to detail
- Support partner programs, including billing and system maintenance
- Communicate regularly with internal and external stakeholders
- Understand Clarity Health Care services, including referrals, billing, and consultation fees
- Maintain confidentiality and adhere to privacy policies
- Handle difficult calls in a calm and professional manner
- Work autonomously and as part of a team
- Experience in a similar front of house/administration role is highly regarded
- Excellent customer service skills and a friendly attitude are essential
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, is advantageous
- A willingness to learn new software programs is necessary
- Prior experience in billing and system maintenance using medical software is highly regarded
- Strong verbal, written communication, and interpersonal skills are required
- Knowledge of mental health services is beneficial
- Reliability and trustworthiness as a team member are essential
- The ability to multitask and prioritize under pressure is necessary
- Adaptability to change and following practice procedures is required
- Understanding of patient confidentiality is essential
This is an exciting opportunity to join a dynamic team and contribute to the delivery of high-quality healthcare services. As an Administrative Support Professional, you will have the opportunity to develop your skills and knowledge, work in a fast-paced environment, and make a real difference in the lives of our patients.
OthersPlease note that this is a general job description and may be subject to change. If you are interested in this role, please submit your application, including your resume and a cover letter, to us by email.
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