Performance Excellence Officer

1 week ago

Melbourne, Victoria, Australia beBeeRecognition Full time $95,000 - $110,000

About The Organisation

As a leading Federal Government agency, we aim to support Australians in achieving their goals and living a better life. Our work has a significant impact on the social sector, contributing to the difference we make in this role.

About The Team

The Workforce and Capability (WAC) Branch supports the Agency to determine resource requirements. We enable an inclusive, capable, and engaged workforce by sourcing people with skills and cultural fit to deliver world-leading results for the Agency.

The branch leads programs, including learning and development initiatives such as foundational skills development, graduate development, and leadership management development. They manage culture and inclusion initiatives like staff engagement programs and annual Agency-wide APS Census.

About The Role

The key responsibilities include but are not limited to:

  • Oversee the delivery and continuous improvement of the Agency's Recognition Program, including APS and Agency Service Recognition.
  • Promote awareness and growth of Everyday Recognition and the Annual Light Up Awards.
  • Coordinate end-to-end the Annual Awards Project Plan, communicating, managing, and driving nominations, judging panels, organising events, and embedding a culture of continuous improvement.
  • Provide support to implement and embed APS and the Agency Service Recognition for the Agency, including ongoing coordination of APS and Service Recognition tasks.
  • Prepare monthly reports for SES and other divisional reporting requests.
  • Oversee the Recognition Communication Plan and ensure all relevant communication channels are updated.
  • Respond to recognition related queries through business systems and the mailbox.

Key Skills Required for The Role:

  • Meet and exceed internal or external stakeholder expectations while cultivating relationships that secure commitment and trust.
  • Effective program management with the ability to manage multiple priorities and display strong time management skills.
  • Ability to actively identify key areas for continuous improvement.
  • A strong attention to detail.

Desirable Skills for The Role:

  • Prior experience working with a Learning Management System (LMS).
  • Prior experience drafting communications and managing a communication and engagement plan.
  • Strong Excel and reporting skills.
  • Experience working in a similar role under Australian rules and regulations.
  • Excellent written and oral communication skills and proficiency in the use of IT systems including Microsoft Office.
  • Demonstrated commitment to ongoing professional development.
  • Experience in building relationships both with internal and external stakeholders.
  • Ability to work within and across teams, adapt quickly to a changing environment.
  • Ability to manage confidential and sensitive information.
  • Ability to prioritise and allocate tasks in an efficient manner while maintaining high work standards and accuracy.

Mandatory: Australian Citizenship required to work within Federal Government.

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