Experienced Service Design Lead

2 weeks ago

Canberra, ACT, Australia beBeeServiceDesigner Full time $110,411 - $152,950
Senior Service Designer

We are seeking a highly skilled Senior Service Designer to join our organization in Canberra, AU. This is a challenging opportunity to work with a Federal Government Client on large transformations and upgrades.

As a Senior Service Designer, you will be part of a multi-disciplinary agile delivery team responsible for delivering impactful outcomes by balancing user needs with business goals.

  • Lead and undertake service design activities in pre-discovery, discovery, and design and delivery phases.
  • Apply expertise to enhance and improve existing software systems, designing, developing, implementing, and testing in line with business requirements and standards.
  • Apply best practice service design methods and processes to support the future design of electoral services or improved customer experiences.
  • Deliver and design appropriate service design artefacts and communication materials as required.
  • Transform defined business needs into outcomes and problem statements for large-scale Government applications and complex systems.

Candidates must possess Australian Citizenship and meet Federal Government clearance requirements to be considered suitable.

The ideal candidate will have experience delivering projects within program environments, with a strong grasp of human-centred design, user journey mapping, and strategic service design implementation.

  • Proven ability to work autonomously and within multidisciplinary teams, building shared goals and maintaining effective stakeholder relationships.
  • Skilled in planning, facilitating, and documenting user interviews, identifying root causes, and driving process and capability maturity improvements.
  • Ability to translate between business and technical needs, negotiate outcomes, and support the growth of less experienced team members.

  • Electoral Service Design Lead

    1 week ago

    Canberra, ACT, Australia beBeeServiceDesign Full time $108,000 - $156,000

    The role of an Electoral Service Design Lead is a vital component in the delivery of electoral services that sustain trust in democracy.This position focuses on contemporary client-centric service design and continuous improvement.Key responsibilities include leading dynamic and client-focused teams to achieve the branch's vision, managing relationships with...

  • Design Lead

    2 weeks ago

    Canberra, ACT, Australia beBeeEnterprise Full time $120,000 - $150,000

    Enterprise Solutions DesignerThis role offers a full-time opportunity to contribute to impactful co-design projects that improve services, policies, and products for communities across Australia.The Australian Electoral Commission (AEC) is seeking an experienced Enterprise Architect to support the Indigo Tranche 2 Transformation Program. The role will work...

  • Design Lead

    1 week ago

    Canberra, ACT, Australia Reimagined Habitat Full time

    **LOCATION**: prefer Canberra, but can be NSW based as long as you are prepared to come to Canberra, Sydney, Southern Highlands, South Coast regularlyYou- experienced architect or building designer either in, or growing into,sustainable/energy efficient homes including Passive House. Able to take thelead with client engagement and design team...

  • Service Designer

    1 week ago

    Canberra, ACT, Australia Hitech Personnel Full time

    **Reference #**:- JF/JJ2242**Title**:- Service Designer - Human-centred design, Agile, UX**Category**:- ICT**Location**:- ACT**Work Type**:- Contract**Remuneration**:- $Neg**Term**:- 6 months + 12 month**Description**:- **High Profile Federal Government department**:- **Initial 6 month contract + 12 month extension**:- **Rewarding Rates**One of Australia's...

  • Experienced UX Designer

    1 week ago

    Canberra, ACT, Australia beBeeDesigner Full time $90,802 - $110,821

    Job Title: Experienced UX DesignerAs a seasoned User Experience (UX) Designer, you will play a pivotal role in enhancing the user experience across all procurement and grants information systems/environments.Your primary responsibility will be to research and implement UX Best Practice initiatives as defined by the Digital Transformation Agency. This...

  • Experienced Interior Designer Wanted

    2 weeks ago

    Canberra, ACT, Australia beBeeDesign Full time $40,000 - $80,000

    Interior Design Consultant OpportunityCoco Republic is a leading design destination, renowned for curating interiors that exude timeless elegance and sophistication. We are seeking an experienced Interior Design Consultant to join our showroom team.Job Description:As an Interior Design Consultant, you will be responsible for delivering exceptional client...

  • Strategic Service Designer

    7 days ago

    Canberra, ACT, Australia beBeeDesign Full time $180,000 - $190,000

    Senior Service Designer Job SummaryThis is an exciting opportunity to design impactful services that meet user needs while driving business outcomes.The Senior Service Designer will lead and undertake service design activities in a multi-disciplinary agile delivery team, balancing user needs with business goals.About the RoleLead and undertake service design...

  • Service Design Lead

    1 week ago

    Canberra, ACT, Australia Ampersand Full time

    Pay rate: $100-$150/hr + super- Location: Canberra + WFH**Responsibilities**:- Influence and shape Product digital services by advocating for a human-centred approach- Manage stakeholder relationships, facilitating difficult and complex discussions and guiding collaborative processes to support the delivery of Product digital services.- Work to understand...

  • UX Design Lead

    7 days ago

    Canberra, ACT, Australia beBeeUserExperience Full time $90,000 - $125,000

    Job OpportunityWe are seeking an experienced User Experience Designer to lead our design efforts.Demonstrated experience in designing and delivering information architectures, wireframes, user interface and visual designs, and design asset libraries.Conduct user research and testing using visual tools, analytics and evidence to map user journeys and drive...

  • Service Design Professional

    1 week ago

    Canberra, ACT, Australia beBeeDesign Full time $120,000 - $180,000

    Senior Service Designer Job OpportunityOne of our Federal Government clients is undergoing large-scale transformations and upgrades, seeking talented Senior Service Designers. You will join a team of analysts, architects, and business experts, balancing user needs with business goals to deliver impactful outcomes.Lead and undertake service design activities...