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Claims Advocate Specialist
2 weeks ago
This role involves assisting customers in their time of need by assessing information and collaborating with suppliers and repairers to ensure a seamless claims process.
- Taking inbound calls from customers and gathering the necessary details for lodging the claim
- Coordinating with suppliers and repairers to arrange replacements and work in a timely manner
To excel in this position, you will require strong communication and problem-solving skills, as well as advanced computer skills and attention to detail. We also seek candidates who identify as Aboriginal and/or Torres Strait Islander.
About the OpportunityWe are dedicated to reconciliation and enhancing career opportunities for our Indigenous employees. Our team is passionate about creating connection and belonging, and we believe that every day should be an opportunity to make a meaningful impact.
What We Offer- Enhanced superannuation package with 13% standard contribution
- Up to 50% discount on personal insurance, including home and motor insurance
- 5 additional myLeave days per year, on top of annual leave
- Flexibility options through myFlex, including work-from-home arrangements
- Dedicated career growth programs, including the award-winning IAG Academy
- Award-winning recognition and reward program
