Business Operations Coordinator

4 weeks ago

Adelaide, South Australia Festival City Adelaide Full time
Job Title: Business Support Officer

Festival City Adelaide is seeking a highly skilled and experienced Business Support Officer to join our team. As a key member of our team, you will provide administrative and business support services to facilitate business operations and service delivery.

Key Responsibilities:
  • Provide professional and courteous service to all stakeholders, including responding to enquiries and escalating issues as required.
  • Act as a first point of contact, transferring relevant information to the Chief Executive in a timely and accurate manner.
  • Assist the Chief Executive with communication with members and state government, including drafting, editing, and formatting documents, reports, and presentations.
  • Support desktop research and data management, maintaining up-to-date financial reports and project budgets.
  • Prepare, collate, distribute, and maintain Board papers and minutes, taking minutes at meetings of the Board.
  • Collect and compile information, preparing documentation and correspondence in line with quality and organisational requirements.
  • Update and maintain records and databases, ensuring accurate and accessible information.
  • Support the delivery of programs by coordinating venues, catering, invitations, and other relevant tasks.
  • Provide support in the execution of outputs related to Festival City Adelaide communications, including eComms, social media, and website.
Requirements:
  • Experience in administration and business support services.
  • Exceptional communication skills (written and verbal).
  • Computer literacy skills, including Wordpress, MailChimp, InDesign, and social media.
  • Demonstrable attention to detail.
  • Excellent organisation skills managing complex information on competing deadlines.
  • Discretion in handling confidential and sensitive written and oral information.
  • Ability to manage time and prioritise workloads in order to meet deadlines.
  • Ability to work autonomously, taking initiative to progress their own work.
  • Ability to work in a small team environment.
  • Ability to deal with ambiguity and complexity.
What We Offer:
  • $65,000 pro rata + 11.5% superannuation.
  • Flexible days and hours.

Festival City Adelaide is the peak body for South Australia's festivals and events. Our vision is that Adelaide is recognised nationally and internationally for delivering the world's best festival experience. Our purpose is to ensure that the policy and business conditions in South Australia are conducive to its festival sector thriving, leading, and achieving its impact goals. There are three pillars to our work: advocacy, member services, and sector development.

Our Company Values are:

  • Gumption – the acumen and courage to chart new paths.
  • Confidence – the determination to be proactive and steadfast.
  • Quality – the pursuit of excellence based on integrity.
  • Collaboration – mutual effort for the benefit of the whole.

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