
Chief Financial Operations Manager
1 week ago
The Director of Finance is responsible for directing the hotel's financial operations, ensuring asset security, and providing timely financial analysis and reporting.
This role involves developing and implementing financial control procedures, managing hotel contracts, and analysing ROI for capital projects.
- Direct daily financial activities, plan, and assign work to ensure proper staffing numbers.
- Develop team members and improve their performance through coaching and feedback, creating performance and development goals for colleagues.
- Train colleagues to deliver services in compliance with standards and provide necessary tools for efficient work.
- Recommend or initiate HR-related actions where necessary.
- Establish connections with key contacts, including owners, asset managers, guests, regulatory agencies, and others as needed.
- Enhance the financial acumen of department managers and the finance team through monthly finance meetings and on-the-job training opportunities.
- Respond promptly to guest requests in a friendly manner and follow up to ensure guest satisfaction.
- Maintain accounting practices that support the guest experience through payment options, inventory controls, and financial dispute resolution.
- Implement and maintain acceptable accounting practices according to company policies and procedures.
- Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations and contractual agreements.
- Participate in local recognised professional and industry organisations.
- Manage hotel contracts such as vendor leases, service contracts, sub-leases, and government grants.
- Ensure internal controls for the hotels are in place and conduct Control Self-Assessment reviews.
- Ensure Owner advocacy is adhered to at all times, responding to owner requests accurately and in a timely manner.
- Analyse ROI for capital projects prior to committing funds and determine if anticipated results were achieved.
- Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits, and remittances.
- Bachelor's degree / higher education qualification in Accounting, Finance, or Commerce.
- 4-8 years' experience in hotel accounting or audit.
- Strong leadership skills.
- Excellent communication and strong analytical skills, as well as the ability to work collaboratively and champion change.
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