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Dynamic Customer Supply Chain Leader
3 weeks ago
Take your career to the next level in a dynamic role that combines customer collaboration and supply chain expertise. As a Customer Supply Chain Manager, you will be responsible for driving effective cross-functional communication among stakeholders, achieving KPIs targets, and creating a winning team that secures current and future plans.
Job DescriptionIn this exciting role, you will have the opportunity to make a significant impact on our business by developing and implementing customer supply chain improvement initiatives. You will work closely with internal teams to drive process improvements, enhance service levels, and increase supply chain efficiency.
Your primary focus will be on managing the customer collaboration and joint value creation agenda for your market or set of customers. You will improve value and service to customers, increase supply chain efficiency, and provide accountability and transparency to the customer.
To achieve this, you will:
- Drive effective cross-functional communication among stakeholders: sales, logistics operations, demand planning, product supply, and external partners.
- Achieve KPIs targets including customer service, invoice accuracy, late delivery, and Root Cause Analysis through effective implementation of processes.
- Create a winning team that secures current and future plans by developing, coaching, delegating, and leading a team that can drive the business agenda while giving them the opportunity to grow in the organization.
To succeed in this role, you will need:
- Experience in CS&L (Customer Service & Logistics) function, ideally with knowledge of customer supply chain management.
- Cross-functional experience (sales, Customer Service & Logistics, demand planning, and logistics knowledge).
- SAP, information systems, process design, standard operating procedures.
- Ability to analyze large data sets and derive insights into action with a focus on delivering to timelines and KPIs.
- Great interpersonal, teamwork, communication skills & prioritization.
- Able to influence, negotiate, and apply commercial acumen.
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and results-driven professional looking for a challenging role, we encourage you to apply.
About UsWe are a leading snack food company with a presence in over 150 countries around the world. Our mission is to provide consumers with the right snack, for the right moment, made in the right way.