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Design Services Coordinator

2 months ago


Melbourne, Victoria, Australia Stockland Full time
About the Role

We are seeking a highly skilled Design Services Coordinator to join our team in Queensland. As a key member of our design team, you will play a critical role in ensuring a consistent, high-quality feel for our residential communities.

Your primary responsibility will be to review and approve/decline house designs/plans, communicating clearly with customers and builders. You will work closely with development managers to maintain and update design guidelines, ensuring they are simple to understand for end customers.

Additional responsibilities include managing customer and builder enquiries, recommending and managing tactics to encourage customers to maintain community standards, and reporting on and communicating approval/decline rates and insights to inform future community planning.

We are looking for a candidate with relevant industry experience, excellent communication skills, and the ability to manage systems, workflow, and data in a timely manner. A background in customer service or sales is beneficial, and a design or planning qualification is preferred.

At Stockland, we value flexibility and work-life quality, offering competitive remuneration and benefits, including free access to lifestyle, health, well-being, and financial services products.

We are committed to achieving the best outcomes through an inclusive and collaborative culture, and we want our teams to reflect the diversity of our customers. If you are a motivated and detail-oriented individual with a passion for design and customer service, we encourage you to apply for this exciting opportunity.