Senior Account Manager, Global Family Office

4 weeks ago


Melbourne, Victoria, Australia 023 Northern Trust Company Australia Full time

About Northern Trust:

Northern Trust is a globally recognized financial institution with a rich history dating back to 1889. As a Fortune 500 company, we provide innovative financial services and guidance to the world's most successful individuals, families, and institutions.

We take pride in our enduring principles of service, expertise, and integrity, which have enabled us to maintain our position as a leader in the financial industry. With over 130 years of experience and a team of over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

The Global Family & Private Investment Offices team is a sales and client servicing group within the Wealth Management division. Our team is dedicated to supporting the wealthiest families in the world, typically those with a single family office or private investment company. Given their wealth, these families require a personal and high-touch approach, as well as the highest level of discretion.

Key Responsibilities:

  • Coordinate and manage specific family office relationships
  • Anticipate and identify client needs, and handle client inquiry resolution
  • Develop and maintain subject expertise in Custody and Accounting products
  • Lead initiatives to improve processes, implement cross-regional operating models, and reduce risk
  • Independently coordinate the daily execution of client requests, communicating progress status with clients, vendors, and internal teams

Requirements:

  • Excellent organizational and time management skills
  • Critical thinking, analytical, and problem-solving skills
  • Ability to operate with independence and a desire to hunt out solutions to problems
  • Core investment management/Custody knowledge with experience in Investment Operations preferred
  • Excellent verbal and written communication skills

Working with Us:

As a Northern Trust partner, you will be part of a flexible and collaborative work culture in an organization where financial strength and stability are assets that enable us to explore new ideas. We encourage movement within the organization, and our senior leaders are accessible. You can take pride in working for a company committed to assisting the communities we serve.

We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.



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