Event Experience Specialist

6 days ago

Sydney, New South Wales, Australia beBeeClientServices Full time $104,400 - $124,320
Job Description

We are seeking an experienced Client Services Manager to join our team. As a key member of our client services team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.

The ideal candidate will have a passion for live events and excellent communication skills. You will work closely with clients to discuss event ticketing build requirements and time frames, deliver accurate event builds, and provide timely and concise reporting and insights.

In this role, you will also be responsible for building and maintaining events within our ticketing system, managing ticketing operations on event day, and collaborating with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time and fulfilled as planned.

Required Skills and Qualifications
  • Excellent verbal and written communication skills
  • Ability to develop new and existing relationships with clients
  • Ability to resolve client/customer problems in a helpful manner
  • Understanding or ability to learn ticketing systems and processes
Benefits
  • Complimentary tickets to selected events
  • Birthday Leave
  • Volunteering Leave
  • Access to wellbeing discounts
  • Flu Vaccinations
  • Company Paid Parental Leave
  • Free Advice and Support (EAP)
Others

This is a 12 month max term contract position. Due to the nature of this role, work is required outside of business hours and on the weekend. Attendance at events is mandatory for the CSM position.

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