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Parts Interpreter

2 months ago

North Lakes, Queensland, Australia Roc Consulting Full time

About the Role

We are seeking a dedicated Parts Interpreter to join our team at Roc Consulting. As a key member of our heavy machinery team, you will play a crucial role in ensuring the smooth operation of our clients' equipment.

Key Responsibilities

  • Interpret parts requirements for customers and provide accurate quotes and pricing proposals
  • Offer technical support and guidance to customers and internal stakeholders
  • Coordinate with head office on parts availability and orders
  • Manage transportation logistics and delivery schedules
  • Keep customers informed on order status and manage expectations
  • Assist with stock control and other in-branch tasks as required

Requirements

  • Experience in industries like cranes, trucks, heavy machinery, or mining
  • Strong team collaboration and a proactive work ethic
  • Ability to work independently with minimal supervision
  • Excellent communication skills and customer service acumen
  • Capacity to multitask and manage several priorities
  • High level of reliability and integrity

About Us

Roc Consulting is a leading national equipment dealer specialising in heavy machinery and equipment. We pride ourselves on our supportive company culture and invest heavily in our people through ongoing training and career development opportunities.