Process Optimization Specialist

3 days ago

Sydney, New South Wales, Australia beBeeInnovation Full time $140,000 - $180,000
Business Process Innovator

We are seeking a highly skilled Business Process Innovator to lead our project in simplifying, standardizing, and controlling critical processes that improve customer and employee experience. This includes translating our brand promise and ensuring our culture centres around customer and employees.

Job Summary

This is an exciting opportunity for an experienced process innovator to partner with business process owners and the Process Centre of Excellence team in delivering outcomes using process redesign methods and tools.

Key Responsibilities:
  • Partner with business process owners and the Process Centre of Excellence team in delivering outcomes using process redesign methods and tools.
  • Lead complex projects to diagnose, evaluate, and implement solutions that improve customer and employee experience.
  • Manage stakeholders across different areas of the business to uplift process capability and maturity.
  • Analyse existing business process performance, identify root causes, and design solutions to improve.
Requirements:
  • Formal certification in process improvement and redesign (e.g., Lean Six Sigma Black Belt or Green Belt).
  • Proven experience leading multiple complex redesign initiatives that deliver measurable benefits for customers and employees.

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