IT Process Optimization Specialist

3 days ago

Sydney, New South Wales, Australia beBeeProcess Full time $120,000 - $180,000

Job Title: IT Process Optimization Specialist

About the Role:

We are seeking an experienced IT Process Optimization Specialist to join our team. In this role, you will be responsible for designing and implementing IT processes that drive efficiency and effectiveness.

Key Responsibilities:
  • Developing and implementing IT process improvements to drive efficiency and effectiveness.
  • Collaborating with cross-functional teams to align IT processes with organizational standards.
  • Maintaining comprehensive documentation of processes and procedure manuals.
  • Ensuring compliance with regulatory guidelines, rules, and internal governance policies.
  • Supporting audits and risk assessments by providing process documentation and evidence of controls.
  • Monitoring, measuring, and reporting on process performance and effectiveness.
Requirements:
  • Bachelor's degree in IT/Computer Science or related field.
  • 5+ years of experience in IT process engineering.
  • Improvement methodologies: Lean/Six Sigma (DMAIC).
  • Automation/scripting: UiPath, PowerShell, Python.
  • Cloud platforms: Azure and/or AWS.
  • Analytical skills: Root-cause analysis & problem-solving.
Preferred Qualifications:
  • Certifications: ITIL, Lean/Six Sigma belts, PMP.
  • Experience in global teams & financial regulatory environments.
Seniority Level:
  • Mid-Senior level.
Job Function:
  • Engineering and Information Technology.
Industries:
  • IT Services and IT Consulting.

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