Client Manager

3 weeks ago


Sydney, New South Wales, Australia Aon Full time
About the Role

We are seeking a highly skilled and experienced Client Manager to join our Financial Services Group (FSG) department. As a Client Manager, you will be responsible for managing a portfolio of financial institutions, technology, and mid-market complex placements.

Key Responsibilities
  • Proactively manage client relationships at a broker level, collaborating with the Client Director and Industry Practice Group members to enhance the client experience and grow the industry portfolio.
  • Support segment and industry practice group strategies alongside the National leadership team.
  • Deliver a client-centric, cross-solution line approach to servicing clients, working in conjunction with key stakeholders to contribute to the strategic direction of Aon's Fintech and Digital Economy portfolio.
  • Support and mentor junior team and industry practice group members.
  • Work alongside Client Director and Sales team with business development opportunities, including policy wording health-checks, technical and claims commentary in tenders, and involvement in new business presentations.
  • Design appropriate servicing and risk management solutions, identifying revenue enhancement opportunities within the designated portfolio.
  • Continual business development within new and existing accounts to cross-sell the full spectrum of Aon services.
  • Provide market insights and placement strategies to clients and colleagues.
  • Manage essential interface with Client Service Support, Claims, and Broking team.
About Aon

Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What We Offer

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.


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