Project Coordinator for Fintech Initiatives

3 weeks ago

Sydney, New South Wales, Australia HOBAN Recruitment Full time

Job Title: Project Coordinator for Fintech Initiatives

Job Description:

The Project Coordinator for Fintech Initiatives will be responsible for learning and understanding the product thoroughly to provide accurate information and support. They will stay updated on new features and improvements, liaise with clients, stakeholders, and product managers to understand and document requirements accurately. The role will also involve translating client and internal requirements into actionable tasks, configuring products or features based on documented requirements, and ensuring configurations meet client expectations and are aligned with company standards.

Key Responsibilities:

  • Product Knowledge: Learn and understand the product thoroughly to provide accurate information and support.
  • Stay Updated: Stay updated on new features and improvements.
  • Requirement Documentation: Liaise with clients, stakeholders, and product managers to understand and document requirements accurately.
  • Task Translation: Translate client and internal requirements into actionable tasks.
  • Product Configuration: Configure products or features based on documented requirements.
  • Client Expectations: Ensure configurations meet client expectations and are aligned with company standards.
  • Campaign and Project Coordination: Coordinate with multiple teams to run campaigns and execute projects effectively.
  • Implementation: Ensure timely and accurate implementation of initiatives.
  • Content Creation: Create videos, user guides, and other instructional materials to assist users.
  • Documentation: Develop clear and concise documentation to support product usage and implementation.
  • Process Design: Design new processes based on existing features to improve efficiency and effectiveness.
  • Feature Gatekeeping: Act as a gatekeeper for specific features to ensure they are used correctly.
  • Team Collaboration: Work closely with various teams to ensure cohesive and coordinated efforts.

Requirements:

  • Experience: Experience in a similar role, preferably within the fintech industry.
  • Language: Japanese language speaker has an advantage but is not mandatory.
  • Agile Teams: Experience in Agile teams, familiar with Scrum and Kanban.
  • Software Applications: Strong understanding of software applications and project and product management.
  • Communication: Excellent communication and interpersonal skills.
  • Documentation: Ability to create clear and comprehensive documentation and instructional materials.
  • Project Coordination: Experience in coordinating projects and working with cross-functional teams.
  • Product Configuration: Experience with product configuration and implementation.
  • Instructional Materials: Proficiency in creating instructional videos and user guides.
  • Process Design: Familiarity with process design and improvement methodologies.
  • Problem-Solving: Strong problem-solving skills and the ability to think analytically.
  • Visa Requirements: Prefer PR, partner visa, and citizenship, but if you have full working rights for more than 9 months, such as a graduate visa, it is also acceptable.
  • Trading Platforms: Working experience with trading platforms (digital options/CFD/forex) is a plus but not necessary.

EEO Statement:

HOBAN Recruitment encourages applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people. We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.

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