Customer Insights Lead
5 days ago
As a Senior Customer Insights Consultant, you will play a pivotal role in delivering powerful data-driven insights to clients and identifying opportunities to expand our partnerships through strategic upselling of our product suite.
Key Responsibilities- Manage client relationships with a focus on both delivery and revenue growth
- Proactively identify and pursue upsell opportunities across our product suite and analytics solutions
- Lead strategic discussions translating client challenges into targeted solutions
- Champion adoption of new products and features within your existing client portfolio
- Build and maintain strong working relationships with senior stakeholders
- Commercial acumen: Strong business development mindset with proven ability to spot and convert opportunities
- Strategic expertise: Ability to translate data insights into compelling commercial propositions
- FMCG specialist: Deep understanding of retail/FMCG landscape and client challenges
- Data savvy: Experience in interpreting shopper data and communicating insights effectively
- Relationship builder: Track record of growing accounts and fostering long-term partnerships
-
Data Insights Lead
2 days ago
Sydney, New South Wales, Australia Gemba Group Pty Ltd Full timeWelcome to Gemba, a leading authority in the ever-changing world of sport and entertainment.We offer specialized services across data analytics, insights, strategy, and communications.Data & Analytics DivisionWe help our customers become more data-driven by providing expert advice on data tools, culture, processes, and capabilities.Our industry-leading...
-
Director Of Customer Experience, Insights
4 weeks ago
Sydney, New South Wales, Australia Resources Group Full timeOur client is a global CX insights agency, known for bridging the gap between technology and insights with offices in Sydney and London.They design, build, and implement bespoke tech-led Vo C, CX, and brand tracking projects—leveraging advanced technology and AI-powered dashboards to capture real-time customer experience data.Their real-time insights allow...
-
Customer Insights Strategist
1 day ago
Sydney, New South Wales, Australia PEXA Full timeJob OverviewPEXA is a pioneering digital settlement platform that has revolutionized the way property transactions occur in Australia. As a Voice of Customer Manager, you will play a pivotal role in shaping our customer-centric approach.This role requires an individual who can analyze and interpret complex customer data, driving actionable insights to inform...
-
Customer Insights Specialist
3 days ago
Sydney, New South Wales, Australia Mentimeter AB Full timeMentimeter is an innovative engagement platform dedicated to transforming presentations into dynamic conversations. Our mission revolves around harnessing real-time interactivity and vivid visualizations to encourage participation, engagement, and productivity.We believe that collaboration and a curious mindset are essential for achieving exceptional...
-
Customer Insights Strategist
3 days ago
Sydney, New South Wales, Australia Canva Full timeTransforming User ExperienceWe're seeking a talented Customer Insights Strategist to join our team at Canva. As a key member of our Close the Loop Group, you'll be responsible for analyzing user feedback data and distilling it into actionable insights that inform product decisions.In this role, you'll work closely with cross-functional teams to understand...
-
Insights Lead
2 days ago
Sydney, New South Wales, Australia RFi Group Full timeThis is an exciting role within the product team, focused on serving clients to whom we deliver business-focused insights. You will be instrumental in the production and delivery of insights to these clients, liaising with clients on their needs, overseeing question drafting and analysis, and delivering client presentations. You will work closely with more...
-
Customer Insights Analyst
13 hours ago
Sydney, New South Wales, Australia Allianz Popular SL. Full timePartnering with stakeholders to formulate and document business requirements for new analysis.Reporting and communicating customer insights.Acting as a central reference and information source of stakeholders, providing information and guidance in interpreting data for decision making.Investigating and analysing business processes and work practises, and...
-
Customer Insights Representative
3 days ago
Sydney, New South Wales, Australia Mentimeter AB Full timeMentimeter is an engagement tool with a clear goal in mind: to turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn-out trainings into valuable and memorable moments.We truly...
-
Data Insights Delivery Lead
6 days ago
Sydney, New South Wales, Australia RFI Global Full timeDelivering High-Quality Data InsightsWe're looking for a highly skilled Data Insights Delivery Lead to join our team at RFI Global.As a Data Insights Delivery Lead, you'll play a key role in ensuring the timely and accurate delivery of insights, reports, and data products to our clients. Your ability to build and maintain strong relationships with key...
-
Reporting Insights Lead
2 days ago
Sydney, New South Wales, Australia ING Full timeAt ING Australia, we're dedicated to fostering a culture of inclusivity and innovation, with the support and resources you need to succeed. Join us today and take the first step towards building a career as exceptional as you are.We are on the hunt for an experienced Reporting Insights Lead for a 6 month parental leave cover.This role reports into the Head...
-
Senior Customer Insights Consultant
4 weeks ago
Sydney, New South Wales, Australia Quantium Full timeSenior Customer Insights Consultant - FMCG Posted: 05/02/2025 Closing Date: 05/05/2025 Job Type: Permanent - Full Time Location: Sydney Job Category: Consumer Who is Quantium? Quantium is a world leader in data science and artificial intelligence.Established in Australia in 2002, Quantium is a global team of more than 1,100 people across 14 locations with a...
-
Customer Insights Manager
10 hours ago
Sydney, New South Wales, Australia InMoment Full timeJob DescriptionWe are seeking a Natural Language Processing Expert to join our team. The ideal candidate will have experience in NLP, machine learning, and software development.This role involves developing and refining keyword lists for topic categorization and sentiment analysis, conducting detailed text analysis to extract meaningful insights from large...
-
Senior Consumer Insights Lead
3 days ago
Sydney, New South Wales, Australia Resources Group Full timeSenior Consumer Insights Lead OpportunityThis position is perfect for a commercially-minded research professional who loves fast-paced, high-profile projects.You will thrive in a collaborative, energetic team and enjoy a highly varied role where your insights regularly pop up in the media.We're looking for someone with strong quantitative research skills,...
-
Consumer Insights Lead
6 days ago
Sydney, New South Wales, Australia CPS Full timeCPS is committed to delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We're seeking a seasoned Consumer Insights Lead to join our team in Australia.Job DescriptionThe Consumer Panel Service (CPS) Australia's Omni Panel Lead is crucial in driving revenue growth through strategic client acquisition....
-
Lead Data Insights Specialist
2 days ago
Sydney, New South Wales, Australia Infosys Singapore & Australia Full timeKey ResponsibilitiesDevelop and deliver bespoke outcomes through team leadership and management.Design Operating & Business Models specific to Big Data and other emerging industry capabilities.Contribute to the development of POVs on Business, Cloud, and Digital Transformations, data & analytics.Capture work products, insights gained, and intellectual...
-
Insights Analyst
9 hours ago
Sydney, New South Wales, Australia Suntory Holdings Limited Full timeInsights AnalystRequisition ID: 9189Introducing Suntory OceaniaCraft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution...
-
Data Insights Professional
2 days ago
Sydney, New South Wales, Australia Myob Group Limited Full timeWe're looking for a talented individual to join our Customer Experience team as a Reporting and Insights AnalystThis is an exciting opportunity to work in a collaborative environment where you'll be responsible for delivering enlightening reporting and actionable insights that enable collaborators to make proactive and timely data-driven decisions.You'll...
-
Cloud Data Architect
7 days ago
Sydney, New South Wales, Australia Talent Insights Group Full timeJob Summary:Senior Data Consultant at Talent InsightsTalent Insights is a leading provider of data solutions, partnering with prominent Financial institutions to drive innovation and deliver high-quality results. We are seeking an experienced Data Engineer with expertise in Databricks migrations for a 6-month contract role.The ideal candidate will have...
-
AWS DevOps Engineer
2 days ago
Sydney, New South Wales, Australia Talent Insights Group Full timeJob Summary:Talent Insights Group is seeking an experienced AWS DevOps Engineer to join their team. This role involves designing, deploying, and supporting cloud infrastructure using AWS services.Key Responsibilities:Design, build, deploy, and support cloud infrastructure using AWS servicesPrioritize tasks and manage work queuesEnsure solutions follow...
-
Sydney, New South Wales, Australia Uber Full timeWe're seeking an analytical professional with a focus on customer insights and engagement to join our team at Uber.In this role, you'll be responsible for developing and implementing data-driven strategies that drive customer engagement and loyalty.As a seasoned data analyst, you'll have a deep understanding of customer behavior and preferences, as well as...