High-Performance Service Professional
4 days ago
**About Us:**
AutoRecruit is a family-owned and operated dealership in Hervey Bay, renowned for its exceptional customer service. We have achieved Platinum Dealership status, reflecting our commitment to excellence.
**Current Opportunity:**
We are seeking an experienced Service Advisor who will be instrumental in delivering outstanding customer experiences. As part of our dynamic team, you will collaborate closely with the Service Manager to ensure seamless interactions between customers and our workshop.
**Responsibilities:
- Resolve customer complaints efficiently and effectively.
- Provide premium customer service.
- Promote customer loyalty and referrals through proactive engagement.
- Respond to CRM telemarketing and follow up on leads.
- Achieve daily targets for retail gross sales.
- Maintain accurate and complete paperwork.
- Evaluate daily workshop bookings to ensure maximum utilization.
**Requirements:**
- Australian working rights.
- Proven experience as a Service Advisor.
- Professionalism and excellent presentation skills.
- Proficiency in computer applications.
- Hold a valid manual driver's license.
- Cultivate a positive team environment and communicate effectively with colleagues.
**Remuneration Package:
A competitive remuneration package is offered, with strong incentives for top performers. Based on experience, this may range from $80,000 to over $95,000 per annum. Additionally, we provide ongoing training and opportunities for career advancement within our organization.
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