Cloud Engineering Expert

2 weeks ago


Sydney, New South Wales, Australia Amazon Web Services (AWS) Full time

About the Role

As a Cloud Support Engineer at Amazon Web Services (AWS), you will play a critical part in helping customers get the most out of our cloud products and services. This is a fantastic opportunity to join a leading technology organization and work with cutting-edge technologies.

Responsibilities

  • Apply advanced troubleshooting techniques to resolve complex customer issues.
  • Work closely with development teams to reproduce and resolve customer problems.
  • Partner with internal teams to improve support-related processes and services.
  • Develop and present training to help new hires succeed in their roles.
  • Mentor junior team members to help them grow in their careers.

What You'll Get

  • A competitive estimated salary of $115,000 - $160,000 per year, depending on experience and qualifications.
  • Ongoing training and development opportunities to help you build your skills and advance in your career.
  • The chance to work with a diverse group of talented individuals who are passionate about cloud computing.
  • A dynamic and fast-paced work environment that offers many opportunities for growth and development.

Requirements

To be successful in this role, you will need:

  • A strong background in computer systems, networking, or a related field.
  • Excellent problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Familiarity with AWS services and products, including Elastic Load Balancing, Auto Scaling, CloudWatch, Route 53, and VPC.

About Us

Amazon Web Services (AWS) is a leader in cloud computing, offering a wide range of services and products to help businesses succeed in the digital age. We are committed to providing our customers with the best possible support and service, and we are always looking for talented individuals to join our team.



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