Experienced Veterinary Care Specialist

As a dedicated and compassionate veterinary professional, you will play a pivotal role in providing exceptional patient care and delivering outstanding client experiences.

• Front-of-house client communication and customer care is essential for fostering strong relationships with pet owners. This includes handling phone calls, greeting clients, and ensuring their needs are met throughout the consultation process.
• Collaborative consulting with the veterinary team is crucial for achieving the best possible outcomes for patients. Effective communication, active listening, and problem-solving skills are vital in this aspect of the role.
• IV catheter placement, blood collection, and diagnostic testing are fundamental procedures that require precision, patience, and attention to detail. A thorough understanding of animal physiology and anatomy is essential for success in these areas.
• Recording and assisting with pathology procedures involve meticulous documentation and accurate recording of results. It is also crucial to maintain confidentiality and adhere to strict protocols when handling sensitive information.
• Appointment scheduling and client bookings can be managed effectively using industry-specific software such as RxWorks. While experience with this system is beneficial, it is not an absolute requirement.
• Surgical and inpatient care, including anaesthetic monitoring, demands a high level of skill, compassion, and attention to detail. Veterinary nurses must remain vigilant and adapt quickly to changing situations while prioritizing patient comfort and well-being.
• Clinic cleanliness and equipment preparation are critical aspects of maintaining a safe and healthy environment for both staff and animals. Attention to detail and a commitment to upholding high standards are essential in these areas.

• A qualified Vet Nurse with at least 2 years' clinical experience is required to excel in this role. Prior experience working in a small animal practice would be highly valued.
• A collaborative and empathetic approach is essential for building strong relationships with colleagues and clients. The ability to work independently and collaboratively, think critically, and communicate effectively is crucial.
• Strong organisational and time management skills are necessary for managing competing priorities and deadlines. Adaptability, resilience, and a positive attitude are equally important in this fast-paced environment.
• Passion for delivering gold-standard patient care and exceptional client experiences is vital for success in this role. This includes staying up-to-date with the latest advancements in veterinary medicine and embracing ongoing learning opportunities.

• Working in a welcoming and family-like atmosphere allows our team members to feel valued and supported. This promotes job satisfaction and helps to create a positive work-life balance.
• A fair and flexible roster provides ample opportunity for rest and relaxation outside of work hours. This encourages staff to recharge and maintain their physical and mental well-being.
• Ongoing learning and development opportunities are encouraged and funded by our organisation. This enables our team members to expand their knowledge and skills, enhancing their career prospects and personal growth.
• Growth opportunities within our nationwide network present exciting possibilities for professional advancement and career progression. Our supportive and inclusive culture fosters collaboration, creativity, and innovation.

• Our small animal practice prides itself on its welcoming and family-like atmosphere. We strive to provide a nurturing environment where everyone feels valued and supported.
• A fair and flexible roster is designed to accommodate diverse lifestyles and preferences. This ensures that our team members can enjoy a healthy work-life balance and achieve a better quality of life.
• We strongly believe in supporting ongoing learning and development opportunities. Our organisation invests in training and education, enabling our team members to stay up-to-date with the latest advancements in veterinary medicine.
• As part of Greencross Vets' nationwide network, we offer opportunities for career progression and professional growth. Our inclusive culture encourages collaboration, creativity, and innovation, allowing our team members to thrive and reach their full potential.