Tattoo Removal Specialist

1 week ago

Melbourne, Victoria, Australia beBeeRemoval Full time $45,000 - $75,000
About This Role

This is a part-time sales opportunity available on Fridays and Saturdays, including late-night trading hours. You'll be working at our Eastland Shopping Centre location in Ringwood.

As a Sales Associate, you'll play a vital role in driving consultative sales, educating new clients, and delivering exceptional service as they begin their removal or fading journey.

We're looking for someone with confidence, integrity, and a customer-obsessed attitude. Your responsibilities will include delivering a warm, engaging, consultative experience to our clients, educating them on the tattoo removal process from start to finish, and other administrative tasks required for business operations.

  • Ensure client satisfaction through superior customer service
  • Conduct consultations with new clients, educating them about the laser tattoo removal process
  • Communicate realistic removal expectations and treatment outcomes
  • Closed sales and build strong rapport with potential clients by demonstrating ethical sales practices, educating, and showcasing the value of our approach, service, and protocols
  • Maintain detailed client records – both new, future potential, and referral clients
  • Manage follow-up process in partnership with our contact center and marketing teams by communicating with clients who have expressed an interest in tattoo removal or fading
  • Community networking and outreach in collaboration with our Marketing team, to inform the public of our service offerings, promotional opportunities, and to build loyal referral relationships with tattoo artists
  • Represent the company brand, mission, and culture
  • Conduct inventory to ensure adequate products, promotional materials, branding on-hand to exceed customer expectations

Requirements

  • Previous experience within the hair and beauty industry preferred
  • Excellent consultative sales and negotiation experience in a retail, Medspa or similar setting required
  • Comfortable, confident, and competent in conducting client consultations and selling our services
  • Motivated by a quota-driven environment tied to commission
  • Self-motivated, entrepreneurial mindset, outstanding communication, strong capability to identify and solve problems independently
  • Enthusiastic about the industry and our brand – this isn't just a job, but an invitation to be an empathetic partner with our clients through an emotional time in their lives
  • Display consistent professionalism and a positive disposition
  • Excellent interpersonal skills
  • Ability to work as part of a small team with a "can do" attitude
  • Available to work flexible hours, including evenings and weekends on a rotating schedule

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