Senior Renewal Strategist

2 weeks ago

Sydney, New South Wales, Australia beBeeRenewal Full time $120,000 - $140,000
Job Description">

The ideal candidate will be responsible for leading renewal strategies for key accounts, with a focus on boosting customer retention and revenue growth through effective management of renewals, identification of upsell opportunities, and provision of trusted advisory services to ensure customers derive lasting value from our solutions.

This is a mid-to-senior level business development and sales role within the software development industry. The successful applicant will have significant experience in renewals, account management, or a similar customer-facing position—preferably in SaaS.

  • ">
  • Develop and execute comprehensive renewal strategies for assigned accounts, ensuring timely and successful renewals.">
  • Proactively engage with customers to understand their business needs, identify potential challenges, and address any concerns related to existing contracts.">
  • Confidently discuss commercial terms with customers, negotiate renewal terms, and effectively articulate the value proposition of our products and services. Identify and capitalize on upsell and cross-sell opportunities to expand customer relationships and drive revenue growth.">
  • Accurately forecast renewal rates and maintain a detailed pipeline of upcoming renewals.">
  • Closely collaborate with internal teams, including sales, customer success, and finance, to ensure a seamless and efficient renewal process.">
">Requirements">Skills and Qualifications">
  • ">
  • 7+ years' experience in renewals, account management, or a similar customer-facing role.">
  • Proven track record of exceeding renewal targets and driving revenue growth.">
  • Strong commercial acumen with experience in contract negotiations and management.">
  • Excellent communication and relationship-building skills, even in challenging conversations.">
  • Proficiency in CRM tools like Salesforce and a passion for delivering exceptional customer experiences.">
">Benefits">

As a valued member of our team, you will have access to a range of benefits designed to support your career growth and well-being. These may include professional development opportunities, flexible working arrangements, and a competitive salary package.

">What's Next?">

If your application meets the requirements for this role, our talent acquisition team will guide you through the next steps. Please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.

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