Forex Customer Support Representative

2 weeks ago


Sydney, New South Wales, Australia EBR Full time

About EBR

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Ever wanted to work in a dynamic team of supportive professionals?

Our client is a growing Australian financial services firm offering online forex trading services worldwide. As a key member of our FX customer support team, you will play a vital role in delivering an exceptional client experience.

Your Key Responsibilities

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  • Process clients' deposits and withdrawals efficiently.
  • Ensure seamless account opening procedures.
  • Respond promptly to inbound calls and emails from customers.
  • Maintain a positive attitude towards customers at all times.
  • Support fellow FX customer agents.

We're Looking for Someone Who Can:

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  • Fluently communicate in multiple languages.
  • Understand the fundamentals of financial markets and CFD trading.
  • Work independently and make sound decisions in fast-paced environments.
  • Be an open-minded and reliable team player.
  • Demonstrate professional communication skills and polished phone etiquette.

Your Benefits

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  • A competitive market salary rate ($60,000 - $80,000 per annum).
  • Comprehensive training provided for starters and continuous on-the-job development opportunities.
  • The chance to learn from industry experts and grow with a reputable financial services company.

Apply Now



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