Product Specialist

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $75,000

We are seeking an automotive parts expert to join our team as a Product Specialist.

Job Description:

This role is ideal for individuals who have a passion for providing exceptional customer service and technical support. As the first point of contact, you will be responsible for interpreting parts, processing customer orders, dispatching products, and promoting specials to drive sales. Your innovative approach, collaboration skills, and solution-focused problem-solving abilities will be key to success in this position.

Key Responsibilities:
  • Interpret automotive parts and provide accurate technical information
  • Process customer orders efficiently and effectively
  • Dispatch products and parts promptly to meet customer needs
  • Promote specials to drive sales and revenue growth
  • Affirm customer purchases and process returns when necessary
  • Provide excellent customer service as the primary point of contact
Requirements:
  • Detailed knowledge of automotive parts and their applications
  • Passion for delivering exceptional customer experiences
  • Strong communication skills with ability to articulate complex information
  • Innovative and collaborative approach to work with colleagues and customers
  • Solution-focused problem solver with proficiency in computer software

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