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Assistant Director

2 months ago

Canberra, ACT, Australia Australian Department Of Veterans' Affairs Full time

About the Role

The Australian Department of Veterans' Affairs is seeking a highly motivated and experienced professional to fill the position of Assistant Director within the Coordinated Client Support Branch.

Key Responsibilities

  • Lead a team of case managers to provide coordinated client support services to vulnerable clients
  • Develop and implement strategies to improve client outcomes and streamline communication between clients, their families, and the Department
  • Collaborate with other branches and stakeholders to ensure a comprehensive and integrated approach to client support
  • Provide guidance and support to case managers to ensure they have the necessary skills and knowledge to deliver high-quality services
  • Monitor and evaluate the effectiveness of the Client Support Program and make recommendations for improvement

Requirements

  • Relevant tertiary qualifications and experience in a related field
  • Proven leadership and management skills, with experience in leading a team of professionals
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and colleagues
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments

What We Offer

  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A chance to make a real difference in the lives of veterans and their families