
Product Support Specialist
1 week ago
Zenoti’s software solution empowers beauty and wellness businesses to manage every aspect of their operations with features like online appointment scheduling, customer relationship management, employee management, inventory control, and built-in marketing programs.
This comprehensive platform helps clients streamline systems, reduce costs, improve customer retention, and increase spending. It's engineered for reliability and scalability, harnessing enterprise-level technology for businesses of all sizes.
As a product support specialist, you'll work closely with customers to resolve issues related to using Zenoti, own customer-reported issues, consult on business operations, and follow defined processes.
You'll be part of a 24x7x365 support team, working flexible shifts to ensure customers receive help when needed. You'll have opportunities to lead impactful projects, shape the global success of Zenoti’s platform, and grow in a dynamic and diverse team that values collaboration and creativity.
">Key Responsibilities:
- Resolving customer-related issues with Zenoti
- Own customer-reported issues
- Consulting on business operations
- FOLLOWING DEFINED PROCESSES
Benefits:
- Opportunities to lead impactful projects
- Shape the global success of Zenoti’s platform
- Grow in a dynamic and diverse team
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