Global Service Delivery Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerCentricity Full time $95,000 - $118,000
Job Overview

We are seeking a Global Service Delivery Manager to lead our Customer Service team in Brisbane. This is an exciting opportunity within a global organisation that values customer-centricity and continuous improvement.

The ideal candidate will have strong leadership experience, technical print knowledge, and a passion for delivering exceptional service.

About the Role

This diverse position involves building relationships with customers, mentoring others, and driving results through process improvements.

  • You bring proven customer service experience, ideally within the manufacturing, print, or packaging industry.
  • You have strong leadership experience, with a track record of motivating teams, driving performance, and fostering a culture of accountability and continuous improvement.
Key Responsibilities

Responsibilities include leading and supporting the Customer Service team to ensure smooth daily operations, responding to customer inquiries, and driving process improvements.

This role offers a competitive remuneration package, free onsite parking, local and global career opportunities, and a commitment to sustainability goals.

Benefits

We offer:

  • A dynamic work environment
  • Ongoing training and development opportunities
  • A focus on work-life balance

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