Client Services Coordinator
2 weeks ago
Company Overview
">Centrecare is a not-for-profit organisation with over 300 employees, dedicated to delivering quality professional counselling, support, accommodation, mediation and training services in the Perth metropolitan, Goldfields and South West regions.
We actively promote a working environment that values diversity and inclusion, and strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability.
">About the Role
">This full-time permanent position is based at our Perth branch on Hay Street, close to Royal Perth Hospital. The successful candidate will be responsible for managing multiple calendars for appointment bookings and phone lines, attending to clients in need, and providing exceptional customer service as the first point of contact for all clients and enquiries.
The ideal candidate will have experience in a busy client services environment, confident communication skills, and advanced knowledge of Microsoft programs.
">Key Responsibilities
">- Managing multiple calendars for appointment bookings and phone lines
- Attending to clients in need and providing exceptional customer service
- Providing assistance where possible, including referring to other branches or agencies
- Handling multiple queries at once in a compassionate and professional manner
">Benefits
">We offer a competitive salary package, including:
$55,000 - $65,000 per annum, depending on experience
Additional 5 days leave per year
Annual leave loading at 17.5%
Access to professional development and training
Discounted corporate health cover provided by Bupa and Medibank Private
Salary packaging options (up to $15,900)
Insurance cover to and from work
Employee Assistance Program
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