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About Empire Southwest
Empire Southwest is a leading healthcare organization dedicated to delivering exceptional patient care and services. Our team of professionals is committed to making a positive impact on the lives of our patients and the community we serve.
Job Summary
We are seeking a highly skilled and motivated Medical Receptionist to join our team at Empire Southwest. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients, managing the front desk reception, and supporting our healthcare professionals.
Key Responsibilities
- Front Desk Operations
- Welcoming patients to the Centre and ensuring a positive first impression.
- Managing patient flow and coordinating appointments.
- Collecting and entering patient information into our database.
- Administrative Support
- Providing administrative support to our healthcare professionals.
- Answering telephone calls and responding to patient inquiries.
- Performing general administrative duties as required.
Requirements
- Customer Service Skills
- Exceptional customer service skills with previous customer service experience an advantage.
- Communication Skills
- Excellent communication skills, including a professional and personable telephone manner.
- Organizational Skills
- Ability to multi-task and prioritize tasks effectively.
- Technical Skills
- Knowledge of Pracsoft/Medtech is an advantage.
What We Offer
Empire Southwest offers a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development.
