Customer Data Insights Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $180,000 - $220,000

The role of Customer Analytics Manager involves driving value through customer data insights.

Key Responsibilities
  • Develop and deliver roadmaps to support customer analytics initiatives across the enterprise.
  • Partner with stakeholders to define new opportunities across the customer lifecycle and influence decisions through customer insights.
  • Oversee a team of analysts in delivering high-quality analysis to support project/product decision making.
Requirements
  • Demonstrated experience working in an enterprise customer analytics capability responsible for driving value through data analytics and insights.
  • Broad understanding of customer analytics opportunities in different business functions and platforms.
  • Strength in using both quantitative analytics and qualitative insights to influence decision making.
  • Ability to lead a team hands-on to analyse large scale data sets using SQL and Python.
What We Offer
  • A competitive total remuneration package, including base salary, performance incentive, and employee share offers.
  • A flexible work environment, allowing for hybrid work arrangements.
  • An internal recognition platform amplifying achievements and demonstrating capabilities and values.
  • Career development and learning opportunities, including LinkedIn Learning and tailored training solutions.
  • Support for parents transitioning back to work through our BabyCare Package.
  • Novated Lease options for employees.
  • An Employee Share Scheme to invest in your future.
  • Access to retail discounts and cashbacks at over 500+ retailers through our Benefits & Recognition platform.
  • A paid day off per year for volunteering with one of our foundation partners.

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